Send an autoresponder to your form respondent after a successful form submission

Last Updated: Sep 13, 2019 09:51AM CET
The autoresponder feature is now available in Formplus. You can send a submission confirmation message to your form respondents after making a successful form submission. This confirmation message can be customised to any message of your choice, you can also choose to include the form respondent submitted a response in the email.

To enable autoresponder for a form:
  • Access the form settings page by clicking the Settings tab in the form builder or by visiting your Forms page and clicking the Settings option for the form in question.
  • On the form's Settings page, click the Autoresponder option (fourth tab) on the left menu bar.

  • Click the 'Set autoresponder message' to add a custom message to be sent to your form users after submission.
  • To send the form respondents their submitted data, enable the 'Include respondents response in reply' option by clicking the switch below the text to turn it on.

  • The default email subject is the 'Form Name - Submission Summary'. You can change this default title after setting a custom message by inputting your preferred email subject in the Autoresponder Title field.
  • Select an email field in your form to be used as the recipient email address. This field has to be an email field and also a required field. If no email field is selected, a default intro page is added to your form that requests your users to enter their email address.
  • The Reply-To Email receives replies to the autoresponder email. The default is set to the email associated with your account. To change it, enter your preferred email address in the Reply-To Email field.
  • To remove this intro page on an existing form with the default autoresponder, edit the form and select an email field to be used from your form as explained above.