How can I download my invoice?

Last Updated: Apr 16, 2018 03:55PM CET

Payment invoices are usually sent to your payment email (email inputted during the subscription purchase) by our payment platform (mailer@fastspring.com). You can edit or change your payment email by contacting support@formpl.us

The renewal invoice sent to your email contains 2 links, the first being the invoice and the other link being the link to edit or cancel your subscription. You can view your invoice by clicking the first link.



If you would like to download the invoice, you can either use the keyboard shortcut Ctrl + P or Cmd + P to bring up the print dialogue and print or download from there or you can download a pdf copy of the invoice by adding /pdf to the end of the URL in the address bar.




For example, if the link to your invoice is:
https://sites.fastspring.com/formpoc/order/invoice/FOR170328-1971-58515B

You will simply add /pdf to the end of the link to become:
https://sites.fastspring.com/formpoc/order/invoice/FOR170328-1971-58515B/pdf

If you do not receive a payment invoice or if you are unable to find the payment email in your inbox, kindly contact support@formpl.us to request a copy of the invoice.